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SEO and AI search for builders, roofers and home improvement businesses in the Approved Code, TrustMark or Trusted Payments. Homeowners are told to choose approved traders, and more of them now ask ChatGPT and Google which ones to trust. If your approval is not in those answers, the badge is not working for you.
By Sam Morris-Warburton, founder of ThursdayThinking.ai. Updated .
Approved and Found is an SEO and AI search service from ThursdayThinking.ai for UK home improvement businesses that belong to, or are joining, the Approved Code, TrustMark, Trusted Payments or Buy with Confidence. It makes a trader’s approvals, guarantee, complaints route and reviews visible in Google and in AI answers from ChatGPT, Gemini, Perplexity and Google AI Overviews.
On 28 August 2026 the government announced a clampdown on cowboy builders: a new Approved Code for home improvement businesses, developed by the Furniture and Home Improvement Ombudsman with the Chartered Trading Standards Institute, and a Trusted Payments app that links payments to project milestones.
Trade bodies welcomed it with a warning. The roofing federation, NFRC, said a code only works if consumers recognise it and actively use it. Most approved businesses show their membership as a logo in the footer, and search engines and AI assistants rarely read logos.
So when a homeowner asks an AI tool whether you are trustworthy, it often answers without mentioning the approval you have worked for. Approved and Found fixes that.
Homeowners and AI tools both need to understand what your approval means. Here is what each of the main schemes is, from its operator’s own information.
| Scheme | Run by | What it means for homeowners | Status |
|---|---|---|---|
| Approved Code | Furniture and Home Improvement Ombudsman (FHIO), with the Chartered Trading Standards Institute (CTSI) | A government-backed code of practice for home improvement businesses. Members commit to higher standards of customer service, transparency and dispute resolution, including free dispute resolution. | First businesses from end of September 2026; fully operational by December 2026 |
| Trusted Payments | Trusted Payments, backed by government | An app that links a homeowner’s payments to agreed project milestones, so money is released as the work gets done. | Live from September 2026 |
| TrustMark | TrustMark, the UK’s government-endorsed quality scheme for work in and around the home | Around 18,000 registered businesses, checked by licensed scheme providers. Registered businesses give a minimum two-year guarantee on work. | Established scheme |
| Buy with Confidence | Local authority Trading Standards services | An approved trader scheme. Businesses pass Trading Standards checks before they are listed and can describe themselves as Trading Standards Approved. | Established scheme |
We track real prompts like these across ChatGPT, Gemini, Perplexity and Google AI Overviews, and check whether your business comes up, and whether your approvals come up with it.
We ask four AI tools the questions homeowners ask about traders like you, and score whether your approvals, guarantee, dispute route and reviews appear. One page, plain English.
A clear trust page on your site, structured data that states your memberships and guarantee, a tidied Google Business Profile, and your scheme and directory profiles made consistent.
We re-run your prompts every month, add one trust or FAQ article, help you gather fresh reviews, and send a short report on what changed.
Prices exclude VAT. Trust Watch has a six-month minimum. We do not certify or approve anyone, and we do not handle payments, deposits or disputes.
This is the checklist we build every Trust Pack around. It works for Google, for AI tools and for the homeowner reading it.
Roofing is the trade homeowners worry about most. Visible NFRC, TrustMark or Approved Code membership, a clear guarantee and town-by-town service pages make the biggest difference to who gets called.
Larger projects mean larger deposits, so homeowners search how to pay a builder safely. Builders who explain their payment terms and protections get named in those answers.
MCS certification, TrustMark registration and warranties sit at the centre of the sale. We make sure AI tools can read them, alongside your installation record and reviews.
Strong review profiles often go unnoticed by AI tools. Consistent directory profiles and review structured data bring them into the answer.
Tell us who you are and which schemes you belong to. Sam will run the check himself and send your scorecard within five working days.
Start with the free Trust Check. If everything already shows up, we will tell you, and it costs you nothing.
Get a free Trust CheckWant the wider picture? See our GEO service.
Request a free GEO audit: a scored report on your readiness for ChatGPT, Copilot, Perplexity and Google AI Overviews, delivered automatically.
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